New to AdaptivOps? Introduce Yourself Here!

Hey! Max here, excited to be a part of this community. I’m a Growth Marketing Specialist out of the Bay Area. I work at a high growth startup, so I wear many hats on the marketing team, and am always looking for operations hacks to increase productivity. I can help out anyone who is looking for growth marketing advice, or just wants to chat all things Ops!

Hey  I’m Arnon! I live in San Francisco and I'm a Senior front-end developer with 10+ years of experience in JavaScript and CSS. Looking to share knowledge and learn more about Operations, so will be reading along and will share when I can! If you need advice/feedback on anything related to engineering, let me know!

Hi All! My name is Brett Li. I’ve spent my entire career in b2b tech companies in the Bay Area, spending time in sales engineering, PM, PMM, and now leading marketing. I’m really interested in engaging with other operations leaders on how to quickly, efficiently, and creatively hone cross-functional operations from marketing to sales to finance to legal and more–especially in growing startups. I think a community like this is long overdue. Looking forward to chatting!

Hey All! Carmel here. I come from a background in recruiting/people operations and am always looking for ways to improve our processes as we scale the team. I can help anyone looking to implement HR systems for SMB’s. 

Excited to be a part of this! 

My name is Kalpana Chandrasekhar, and I am excited to be part of the AdaptivOps community. I most recently was the VP of Customer Experience at HotelTonight. Prior to that, I was at SurveyMonkey, where I helped to launch a new B2B enterprise business.

I love developing talent and building community and look forward to getting to know you all. I’m currently consulting and open to however I can help on the operations front (customer service, customer success, HR). And, I am happy to help if anyone has questions on managing and scaling remote teams (I did this with a team of 100+ at HotelTonight), scaling up and down customer support quickly, and job search consulting/guidance, to name a few areas. Feel free to reach out. 

I’ll be on a panel hosted by Adaptive Operations on April 15th from 9:30-11am PST discussing “How Operations Leaders Stay Agile in Times of Crises,” alongside a great group. Looking forward to hopefully seeing some of you there!

Hi all, 

My name is Brandon Blahnik and I have spent the last 3 years as the Head of Service Operations at Corkcicle and the 7 years before that with the Orlando Magic managing client service teams. I have had the opportunity to wear a lot of different hats in my previous roles including customer service and account management leadership, customer experience improvements, business and service operations projects, and change management. I’m looking forward to contributing to and learning from the other operations leaders here!

Hello all! My name is Jason Reichl; I’m the CEO of Go Nimbly.

Who/What Have I Done?

• I worked in advertising and marketing early in my career.
• I worked in SaaS as part of CS and Marketing after working on the creative side at ad firms. 
• I lead global implementations and business strategy for Salesforce’s earliest SI and managed a group of 500 plus sales ops consultants.
• I became VP of Product at a couple of SaaS companies; one of the companies became a unicorn company.
• I had the realization that at most high growth organizations, GO TO MARKET operations across the industry wasn’t respected or needed to be where it should be and started Go Nimbly part subscription-based service company part operations product company.
• In the beginning, we said we unified the tech stack. I evolved into being a RevOps evangelist and began speaking about this exciting methodology shift in 2018. 
• Go Nimbly works with the best SaaS companies and has developed an understanding of what works operationally prioritized by the inflection point of the organization.  
• Go Nimbly is growing by 100% year over year because the market is excited about the promise of RevOps, which we’ve seen is a 26% increase in LTV of your customer by filling operationalizing and filling in the gaps of their buying journey. 
• I am an avid professional development nut and run my team on the idea that being a generalist is more powerful and useful in operations than a specialist. 
• I am a musician and have made music under many band names; for the last ten years, I’ve been in the indie rock band Giggle Party. 
• I do improv, stand up comedy, and write sketches around San Francisco.
• I make games because I love incorporating fun and play into work, my game God Hates Charades is available at Urban Outfitters, Barnes & Nobel, Amazon, and game retailers around the country.

Why join this community?

I love being an operator. I love thinking about the strategy, tools, enablement, and insights that drive business.  I think operators are untapped revenue team members. 

I practice intentional org design and have been a design thinker since my earliest advertising days. I believe that RevOps is a mindset, and it has the power to transform organizations. 

I want to be where good conversations are. I want to add value.

How can you help others in the community?

I won’t be pitching “Go Nimbly” here, but being the CEO of a company with operational insight into many innovative SaaS companies allows us to see a lot. I think I can provide context and best practices to this community. 

Hello!!! My name is DuPree Potter. I am currently the VP of Marketing Operations at Bank of America Merchant Services. I have over 20 years of financial services experience. I am a dynamic and innovative senior level corporate executive equipped with a wealth of experience in achieving operational success.  Possessing a progressive aptitude for business process mapping, organizational change management, strategic planning, and compliance. Acting as a major contributor and driver of revenue within various organizations. Skilled in people development, with a passion for conceptualizing strategic direction and developing tactical business plans to stimulate profitable growth

I joined the Community to meet other ops professionals, potential opportunities as I continue to grow as a professional. I can assist with connections withing this industry or address any questions or insight related to operations.   

Hi there- I’m Joanna Medin and very excited to become a part of an Ops based community. Long overdue and kudos for creating this forum! I’ve spent my career in Operations- from structuring startups to manufacturing to product development and building teams. I prefer hardware to software; I like to see, feel and touch products, and I am currently CEO of OntheMuV, where we are introducing the miniTREAD® and Sitmill® to the market this summer- a great way to burn calories, walk and exercise safely, while seated, at any age.  I look forward to sharing my own experiences, learning from others and growing the community. Feel free to reach out! 

Hello Everyone! I am Rina, the People & Office Manager at Saleswhale (a Series A Startup)! 

Most of my career has been working in reporting & analytics in banking & finance operations, also did a brief 3year stint in media. pivoted towards operations work after I took a sabbatical of sorts, and this is where i am now! 

The reason why I joined AdaptiveOps was to collaborate and find other like minded individuals and professionals who take pride in their work and are not shy about sharing their knowledge! Ultimately I am hoping to make Ops my 2nd career, and also to be more open and knowledgeable on the latest Ops-related tools and technologies. 

I would love to share my experiences and pains of working in Ops in a Series A startup, and how we circumvented or resolved some of the major pains. Thank you for reading till here! 

Best, 

Rina

Hi Everyone,

I’m Joan Roy.  After many years in Sales Ops leadership positions I’m exploring building a consulting practice in this area.  I joined AdaptivOps to learn from you and your varied experiences.

Looking forward to it!

Joan

Hi! I’m Jen Bergren, Client Services Manager at Remotish, a HubSpot RevOps agency for B2B SaaS companies.

I have had several careers so I’m not sure my professional background can be brief, but it went something like this: graphic designer at magazines and brands, photography business owner who loved the marketing/business/operations side, MBA student, martech agency consultant which evolved into a RevOps agency manager.

I love Ops and communities so was excited to find this community! I am also writing a book on RevOps so am looking for many different viewpoints and perspectives on ops, learning through many communities.

How I can help the community is by sharing the knowledge I am gaining from my interviews of RevOps professionals and also the knoweldge from working in my current role.